Shipping policy

Shipping Time

We process all orders within 1–2 business days after payment confirmation. Delivery time depends on your location within the UAE.

• Dubai & UAE (Main Cities): 2–5 business days
• Remote Areas: 3–7 business days

Shipping Charges

• Standard shipping charges are calculated at checkout
• Free shipping may be available on selected promotions or orders above a certain amount

Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp so you can easily track your parcel.

Delivery Delays

Although we aim for fast and reliable delivery, delays may occur due to:

• Public holidays
• Courier service delays
• Weather conditions or unforeseen circumstances

Address Accuracy

Please make sure your shipping address is correct. We are not responsible for delays or lost parcels due to incorrect address details.

Customer Support

For any shipping-related queries, feel free to contact our support team. We are always here to help.